Reuters Connect: The first year
May 18 marked one year since we launched Reuters Connect – our 'one stop shop' for news content.
It's been a roller coaster of a ride, during which we've slept little and learnt lots.
Assumptions we made 12 months ago have proved to be way off the mark, issues we didn't see coming have hit us like a thunderbolt and we have learnt more than we ever thought possible: from our customers, from our partners and from the data that's leading us to question daily the business decisions we make.
We see patterns, we watch them. We spot trends, we question them. We try not to jump to conclusions, but some learnings are too hard to ignore.
“The truth is, though, that we will never be able to relax, because we will never be finished. Connect is a truly customer and data-informed product so it will keep evolving as our clients and partners do.”
1. Convergence is here
2. Live video is exploding
3. Scheduled live events consistently outperform all but the biggest of breaking news stories online
4. Speed matters...
5. But context still has value...
6. The industry is coming together in new ways
The ethos and vision underpinning all of this is partnership.
Connect has always offered content from other news providers and Jukin Media, BBC, USA Today, Perform, Variety and Hollywood TV all add content and value to our platform and we all share its success. This makes Connect a deeper, richer experience for our customers and helps our partners access Reuters global audience.
Since launch, we have seen steady growth in the use of third-party content and we’re adding new partners all the time.
The first year of Connect has taught us a lot about ourselves and about the industry. We now work to a weekly release cycle; our developers and product teams are firing on all cylinders as success breeds success and they know they are working on a platform which is best in class.
We have the plaudits to prove it and the sleepless nights and self-doubt are a distant memory.
The truth is, though, that we will never be able to relax, because we will never be finished. Connect is a truly customer and data-informed product so it will keep evolving as our clients and partners do.
This, then, is an appropriate time to thank them all for the part they’ve played in our first year - as well, of course, as my colleagues at Reuters. And as I wish Reuters Connect a happy birthday and look at our road map, I can be 100% confident when I say the best is still to come!